Privacy Policy
last updated: October 31 2024
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website and use our services, you trust us with your personal information. We take your privacy and our responsibilities very seriously. On this page we describe our privacy policy. We seek to explain to you, as clearly as possible, what information we collect, how we use that information and what rights you have in relation to it.
If you do not agree with any of the terms contained in this provacy policy, please discontinue using the Website.
WHAT INFORMATION DO YOU COLLECT? Personal information you disclose to us.We collect personal information that you voluntarily provide to us, such as name, address, contact information and passwords. What we collect depends on the context of your interactions with the Website and can include the following.
Name and contact details: We collect your First and Last name, email address and password hash.
All password information is stored in our database using strong encryption. We will never see, or ever be able to access your plaintext password.
as such if you forget your password it can only be reset using the reset password link on the login page.
Payment details: All payments are handled by our payment processor Stripe. We only have access to the last 4 digits of the payment card, billing email adress and billing country.
Information Automatically collectedWe automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
HOW DO WE USE YOUR INFORMATIONWe use the information we collect for various business purposes, in order to enter into a contract with you, with your consent and/or for compliance with our legal obligiations.
To facilitate account creation and login.
To send you marketing and promotional communications. We may use the personal information you send to us for our marketing purposes. You can opt-out of our marketing emails at any time.
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms and conditions.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, and refunds made through the Website.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
Request Feedback. We may use your information to request your feedback.
To protect our Sites. We may use your information as part of our efforts to keep our Website safe and secure (e.g. for fraud monitoring and prevention).
To enforce our terms and conditions.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
WILL YOUR INFORMATION BE SHARED WITH ANYONE?We may process or share data based on the following:
Consent: If you have given us specific consent to use your personal information for a specific reason.
Legitimate Interests: When it is reasonably necessary to achieve our legitimate business interests.
Contract Fulfillment: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable legal process, such as in response to a court order or a subpoena.
WHO WILL YOUR INFORMATION BE SHARED WITH?We only share and disclose your information with the following third parties:
Functionality and Website Optimisation: CloudflarePayments & Subscription Management: Stripe
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?Yes. We may use cookies (and similar tracking technologies) to access or store information.
HOW LONG DO WE KEEP YOUR INFORMATION?We will only keep your personal information for as long as required for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, when this is not possible (e.g. because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?We have implemented appropriate security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.
WHAT ARE YOUR PRIVACY RIGHTS?In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) request a copy of your personal information, (ii) to request rectification or deletion; (iii) to restrict the processing of your personal information; In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:
http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
Account Information- If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Website.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – We will still need to send you service-related emails that are necessary for the administration and use of your account.
DO WE MAKE UPDATES TO THIS POLICY?Yes.The updated version will be indicated by the "last updated:" date at the top of this page and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you notice by email to your registered email address.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?If you have questions or comments about this policy, please contact us at: [email protected]
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To review, update, or delete your personal information, please access your account details page.